Official support
We’re here to help with your pet adventure.
Contact the Idle Pet Master team for gameplay, account, and purchase support.
App Store
What to include
For faster help, include your player ID, device type, a clear description of the issue, and screenshots or a screen recording when relevant. Do not send passwords or sensitive payment details by email.
Support scope
We can help with gameplay questions, account and technical issues, and guidance on purchase problems. Store-processed refunds must be requested through the applicable store’s support flow.
Contact
Aurelis Games Inc.
530 Schoolhouse Rd Ste GHockessin, DE 19707-9526
United States